Specialty Product Limited Warranty:
Hydrogen Embrittlement with Hardened Fasteners
Lindstrom, LLC. and Mega, LLC., division of Lindstrom LLC. requires our platers and suppliers of plated fasteners to bake qualified hardened products. However, there is no plating process which will guarantee complete freedom from Hydrogen Embrittlement. Therefore, Lindstrom LLC. and Mega, LLC. cannot be held liable for any loss or damage which occurs as a result of Hydrogen Embrittlement. If a reduced probability of encountering Hydrogen Embrittlement is desired, an alternate process and/or finish should be considered.
For more information please click here to see our specialty product limited warranty information.
Lindstrom is an Importer and Wholesale Distribution Company developed to support the fastener distributor. We will not sell direct or disclose private information to your customer.
Quotations are valid for 10 calendar days. Orders are valid for 30 calendar days beyond the agreed ship or due date. Lack of notification regarding unclaimed or holding unshipped orders per the customer’s request beyond 30 days is subject to cancellation. Order minimum is $25 of merchandise.
Standard payment terms are net 30 days from the date of shipment. Open account status can be applied for on our website here, or click On Line Ordering. You may submit the credit application on line, or fax to 763-780-0554. We also accept Visa and MasterCard.
Products purchased from Lindstrom may be returned within 30 calendar days of the invoice date. Restocking charges may apply, and product must be returned in the original Lindstrom/Titan/Hodell packaging to include the product label. No product will be accepted for credit without prior authorization and will be returned to the customer at their expense. A copy of the Return Authorization form must accompany the returned product to be considered valid. All items deemed as “special order” will not be considered for return under any condition. For more information please click here for our Return Policy Letter.
Successful claims made against Lindstrom will be settled in the form of a product credit not to exceed the value of the invoiced item quantity. Lindstrom will not be held liable for any additional associated or incidental costs incurred due to the sole decision of the customer to resolve a potential issue.